We want you to enjoy a smooth, fun experience and apologize if this wrinkle in the process has inconvenienced you in any way.


This often happens with users who have multiple email addresses. 


A volunteer’s email address serves as their unique identifier within our systems. The message you received means you gave Abby a different email address the very 1st time you texted her, which is not the one our support team added to Abby’s Approved Email List.


No worries, this is an easy fix. All you need to do is reset your email address with Abby by doing the following:

  1. Text RESET to Abby at 484-275-2229
  2. When Abby asks you Y or N, reply Y (for yes, to confirm the reset)
  3. Text JOIN
  4. Follow the prompts. When prompted for your email address, please enter the email address you used to email your practice postcard photo for approval.


If you continue to have problems with Abby, please send us an email at Postcard@TonyTheDemocrat.org